Welcome to the cookie notice for websites (Sites) owned and operated by companies in the Topps Tiles Group and its associated companies (we, our or us).  A full list of the companies to which this notice relates, together with their contact and legal information is set out in our Privacy Policy.

Our Sites use cookies to distinguish you from other users. Some cookies are essential to the operation of our Sites.  Others are not, but help us to provide you with a better experience when you browse our Sites and allow us to improve it.

In this policy, you will find information on the cookies that may be set when you visit our Sites and the purposes for which we use those cookies, together with details of the personal information collected using those cookies.  For further information on how we use the personal information we collect about you (including information collected through our use of cookies) please see our Privacy Policy.

The Sites and companies covered by this policy are set out in the table below.

This policy was last updated on the date set out at the beginning of it.

1. COOKIE SETTINGS

1.1 When you first visit any of our Sites, we only set essential cookies on your device unless you consent to all cookies, or select your own cookie preferences. Please see further How to control and delete cookies below regarding the ways you can control or delete the cookies we use.

1.2 Certain cookies we use are essential for the Sites to work. For example, when you visit one of our Sites for the first time, we present you with a pop-up message notifying you about our use of cookies (Cookie Banner). We had to use a cookie to remember that we have presented this notice to you. You can see details of this cookie in the table below.

In relation to all other types of cookies we use, by clicking the relevant button on the Cookie Banner on one of our Sites, you are providing your consent to our use of optional cookies for the purposes described in this policy . If you do not provide your consent using the Cookie Banner, we will not set these cookies on your device.

1.3 If you provide your consent in respect of any optional cookies, you will also be providing your consent for us and the relevant third parties that use those cookies to use your personal information in the ways set out in this policy and our Privacy Policy and we will only set or read the relevant cookies for the durations set out in the table below.

You can withdraw your consent at any time by clicking the located on the Sites. The cookie files may remain on your device after you have opted-out of using them. Please see further section 5 below or check your browser’s help pages to find out how to delete these files from your device.

1.4 If you withdraw your consent for us to use optional cookies, the consent you have given us to use any personal information we collect using those cookies will also be withdrawn. This will not affect the lawfulness of our process before you withdraw your consent. Please see our Privacy Policy for further details.

1.5 Please see further How to control and delete cookies below regarding the ways you can control or delete the cookies we use.

2. WHAT ARE COOKIES?

2.1 A cookie (and other technologies such as pixels and beacons) is a small data file that is placed on your browser or the hardware of your computer or other device to allow a website to recognise you as a user when you return to that website, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (a ‘persistent cookie’). Other similar technologies work in the same way and we use the word ‘cookie’ in this Cookie Policy to refer to all technologies that collect information in this way including trackers, pixels, beacons and locally stored objects.

2.2 Cookies can be "first party" (which are set by us) or "third party" (placed on your device by another company when you use our Sites, but from a different domain). Third party cookies may be placed on your device by someone providing a service to us or with one of our commercial partners with whom we share you information (only with your consent, where required).

3. THE PURPOSES FOR WHICH WE USE COOKIES

3.1 We use cookies for the following purposes:

Strictly necessary. These cookies are essential because they are strictly necessary for the operation of our Sites. For example, we have set a cookie to remember your cookie preferences.

3.1.1 Analytics cookies. These cookies assist us to understand how our Sites are used which we can use to improve how our Sites work, including by ensuring that users are finding what they are looking for easily. For example, certain Google Analytics cookies gives us information that allows us to recognise and count the number of visitors to our Sites and to see how visitors move around our Sites when they are using it.

3.1.2 Functionality cookies. These are used to recognise you when you return to our Sites and to embed functionality from third party services. They assist with improving the functionality of the Sites, including by remembering your preferences and managing the performance of the Sites.

3.1.3 Marketing cookies. These cookies are set through our Sites by us and our marketing and advertising partners and are used to build a profile of your interests and show you relevant adverts on other websites and digital services.  They do not directly store details of your offline identity, but are based on uniquely identifying your browser and internet device.  Our partners use these cookies to keep track of what adverts you have seen, or what adverts your browser has been exposed to. This helps us deliver advertisements that are relevant to your browsing habits. Solutions providers use these cookies to help them control the number of times you see an advert and track and measure the effectiveness of individual adverts and campaigns.

4. HOW WE USE YOUR INFORMATION

We use the personal information we obtain through the cookies we use on the Sites for the following purposes and by relying on the following legal reasons (i.e. ‘lawful bases’):

Where we are under a LEGAL OBLIGATION in relation to certain essential cookies

4.1 We use your personal information to comply with our legal obligations, including where the law requires us to recognise your cookie preferences (for example, to identify when you have turned off permission to set or read all optional cookies from your browser).

Where there is a LEGITIMATE INTEREST in relation to our use of other essential cookies

4.2 We use your personal information to pursue our legitimate interest, namely ensuring the proper operation of the Sites, including:

• to ensure that the formatting of the Sites is appropriate dependent upon the device you are using;
• for content management purposes; and
• for security purposes such as preventing or detecting fraudulent activity.

Where you have provided CONSENT in relation to any optional cookies

4.3 We may use and process your personal information where you have provided consent for the following purposes:

4.3.1 for analysis and insight conducted to inform our targeting strategies, and to enhance your visitor experience;

4.3.2 to analyse, evaluate and improve our products and services so that your visit and use of the Sites are more useful and enjoyable;

4.3.3 to evaluate use of the Sites so that we can provide you with enhanced services;

4.3.4 for quality control, website performance and system administration; and

4.3.5 tracking your browser across other websites and building up a profile of your interests in order to re-engage and convert customers based on behaviour across websites.

4.4 For the purposes of data protection laws, we are the controller of the personal information listed above, which means we decide why and how your personal information is processed. Please see our Privacy Policy for details regarding our handling of this information, including to whom and to which locations we disclose it, how long we retain it and your data protection rights.

5. HOW TO CONTROL AND DELETE COOKIES

5.1 You can change your cookie preferences for a particular Site at any time by clicking the Cookie Button located on that Site. You may need to refresh your page for your settings to take effect.

5.2 Most web browsers are set by default to accept all cookies. However, you may have the option to configure your web browser settings in such a way that the cookie information is displayed before storage, or to categorically reject them. You can find details on the various available settings for cookies and related changes for the most common web browsers by clicking on the relevant link below:

5.2.1 Google Chrome: https://support.google.com/accounts/answer/61416?hl=en

5.2.2 Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

5.2.3 Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

5.2.4 Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

5.2.5 Opera: http://www.opera.com/help/tutorials/security/privacy/

5.2.6 Safari: https://support.apple.com/kb/PH19214?locale=cs_CZ&viewlocale=en_US

5.3 Please note that any change to your web browser settings will only apply to the particular web browser for which you have adjusted your settings. If you use more than one web browser on a device, you must change the settings separately for each browser and, depending on the browser, for each device. Additional information regarding cookies may be available within the “help” feature of the browser or operating system or the operating manual for your device.

5.4 Alternatively, you may wish to visit http://www.allaboutcookies.org/ which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your device, as well as more general information about cookies. Please note that, as these websites are not owned or operated by us, we are not responsible for any of the content on them.

5.5 After you withdraw your consent for optional cookies on a particular Site, that Site will no longer access or read these cookies. Depending on the cookies, this means that files, scripts, codes and other cookie-related information may remain stored on your device. You can delete these cookies by clearing your cookies and your browsing cache using your web browser settings. Please consult the “help” feature in your browser for detailed instructions on how to delete cookies.

5.6 To opt out of being tracked by Google Analytics across all websites (including our Sites), visit http://tools.google.com/dlpage/gaoptout.

5.7 If you would like to find out more about your privacy, cookies and their use on the internet (including further opt-out tools), you may find the following links useful:

5.7.1 YourAdChoices: aboutads.info

5.7.2 Your Online Choices: youronlinechoices.com/uk/your-ad-choices

5.7.3 Network Advertising Initiative: org/opt-out

5.7.4 Information Commissioner's Office ico.gov.uk

5.8 If you refuse or withdraw consent to the use of any optional cookies or associated personal information, then the corresponding functionality or features of our Sites may not work properly, or at all. Your use of the core functions and features of our Sites will not be affected.

5.9 If you disable essential cookies (or all cookies) using your web browser settings, one or more core functions and features of our Sites, including those intended to ensure your visit is safe and secure, will not work properly, or at all.

6. COOKIES USED ON OUR SITES

6.1 A list of the cookies used by us on each of our Sites, together with details about what each is used for can be found in the table below.

7. EMAIL TRACKING

7.1 Some of the emails we send to you may contain a ‘web beacon pixel’ (clear GIFs) or tracked links which allows us to identify when you have opened the email and to verify which links contained in the email you have accessed. We use this information to determine which parts of our emails are of most interest to you.

7.2 You can delete the pixel by deleting the email. If you do not wish to download the pixel to your computer or other device, you can unsubscribe from our mailing list by using the unsubscribe option in the email you have received.

8. CHANGES

8.1 We may make changes to this Cookie Policy at any time by sending you an e-mail with the modified Terms or by posting a copy of them on the Sites. Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on the Sites, whichever is the earlier.

9. CONTACT US

If you have any questions or concerns about our use of cookies or your privacy when using our Sites, please contact by email at gdpr@ToppsTiles.co.uk

COOKIE TABLE

Please click on the name of the Site listed below to see the details of the cookies used on that Site:

1. Topps Tiles
2. Tile Warehouse
3. Parkside Architectural Tiles, ProTiler Tools, Premium Tile Trim, Northants Tools, WarmFloor Store & Flooring Materials

COOKIES USED ON TOPPSTILES.CO.UK

COOKIES USED BY TILEWAREHOUSE.CO.UK

COOKIES USED BY PARKSIDE.CO.UK, PROTILERTOOLS.CO.UK, PREMIUMTILETRIM.CO.UK, NORTHANTSTOOLS.CO.UK, WARMFLOORSTORE.CO.UK & FLOORINGMATERIALS.CO.UK